Sunday, May 15, 2011

Customer centered changes at Tim Allen Equipment

You the customer are always front of mind at Tim Allen Equipment and our DBA Roseburg Rental. Currently we're in the process of implementing a rewards program that may be a first in the industry. When we first made the push to increase our rental equipment inventory after all of the nationwide chains left town we had a number of contractors and industrial customers asking us about "contractor discounts". We're pleased to say we've come up with a program that is arguable more fair than "contractor discounts".
The new program recognizes the customers who are doing the most business with us rather than an arbitrary "sic" code or market segment. In addition to offering discounts for everyone on rentals, the program also includes money spent on equipment repairs toward the rental discounts. What this means is that if you own much of your own equipment, and only rent occasionally, the repair or maintenance work you have us perform will go toward earning you a discount on future rentals.
For more details on the program call us at 541-492-RENT (7368).

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