Saturday, February 17, 2018

One falls off the bucket list!

The movie “Bucket List” didn’t really resonate with me when it originally came out.

Being a very forward focused person, stopping to reflect really doesn’t come very natural to me.. Even today, I nearly have to set an alarm to get me to stop and take a look around.

That’s why today is a special day.

Depending of course on when you open this, I am going to be on a plane, riding up front for the first time. Business First Class. Yes, that was on my bucket list.

Don’t hate me for it, we’ve all got our reasons for what is on that list. Maybe I’ll talk about that one more later.

The important take away for me is the things we have to work through to get to cross those kind of milestones, and the fact that the work leading up tends to take so much more energy than the event itself. Strange how we do that to ourselves.

Whether flying first class, climbing a mountain or having the yard that is the envy of the neighborhood it is going to take work. 

Sometimes we’re the right or only person that can do the work. It wouldn’t really do me much good to have someone else exercise for me if I’m the one that is supposed to climb the mountain. 

Knowing when and how much you should take on with a project like that awesome back yard is something a good counterperson can help with. It is also time well spent. It reminds me of a time many years ago when I was spraying insulation into my attic. Proudly bragging, it took me only a short time to learn that I could have paid a contractor to come in and do the entire job for less than it cost me to buy the material and do the work myself. 

When you’re planning those projects, give us a call. Who knows, the money and energy you could save might just help pay to cross something off your bucket list.

Our Friday special offer for you on this list is a first come only excavator rental. No one but you will see it. I’m telling our guys to let one excavator go for $100 and you can have it for the weekend. That is less than 25% of the normal cost.

The special conditions are this;
Only one is available, whoever requests it first by calling 541-492-7368 gets it.
The price does not include a trailer to haul it or delivery.
Damage waiver will not be offered. If you break it, you pay for repairs to fix it.
You can put up to 4 hours on the machine over the course of the weekend, additional hours on the machine will be billed at the normal rate.
You can have one bucket (get it, bucket list..?) of your choice based on availability
It needs to be returned clean and full of fuel as per our normal procedure.

Funny thing. Thinking about you, on this list, I already know you’re a doer. I didn’t even have to mention getting up off the couch, it was just how to make the most of your time. That’s pretty cool.

If you are reading this on our blog, you're coming in late, and missing out on snagging specials like the one listed here. These go out to our email subscribers first. To get them, sign up here > Umpqua Rental Insiders Club

Real live phone people

Roseburg 541-492-7368

Myrtle Creek 541-863-4385

Thursday, February 15, 2018

Your Love called, want to know what we talked about?

These are always fun phone calls.

“Hi, I would like to know the price to rent a trencher?”

Our staff, “I’d be glad to help with that, how long do you think you’ll need it for, and how deep and wide of a trench are you needing to make?”

“Honey, how deep and how wide does the trench need to be”

I can picture this conversation in the home, one on the couch watching TV, the other on the phone. 

In reality, this conversation would have started with a request from our staff for the caller to tell them more about the project. In this example, these questions would have gone back and forth between the middle person, good or bad. 

The fact that both parties are in the conversation helps to make sure everyone knows something about what is going on, that is good. Unfortunately bits and pieces of the conversation are viewed from different perspectives and therefore interpreted differently, if the information gets passed along at all, that can be bad.

Why do I bring it up? The same applies in most area’s of life. More often than not, adding a layer in your communication channel is going to dilute and devalue the message. That is the reason this new communication channel is so important to me. 

I love that you’re taking the time to read these. I’m looking forward to helping in any way I can to help make life a little easier for you. If I’m doing this right, you should be able to apply almost anything I’m discussing to work in other area’s of your life too.

There’s more in this than the words alone if you take the time to read between the lines.

I hope you have a Happy Valentine’s day!


Real live phone people

Roseburg 541-492-7368

Myrtle Creek 541-863-4385

Tuesday, February 13, 2018

Preventing unexpected equipment rental expenses

In the rental business it is one thing to save money using your time wisely, but one of the big fears is additional expenses. Lets talk about how to prevent them.

The top 3 reasons additional money will added to a contract;

Returned dirty or low on fuel
We’re not asking you to hand wash the equipment (we do that each time it comes through), but we do need you to leave your wood chips, mud, or other debris at your site or stop by a wash facility on the way back to the shop. This additional cleanup time isn’t included in the rental rate. We send the equipment out full of fuel and it should come back the same. 

Damage from incorrect application of the equipment
Our stump grinder is a good example. It is engineered and does a great job tearing up stumps (wood fiber), but will succumb to rocks and dirt in a hurry. You wouldn’t put your lawn mower blades or chainsaw into the dirt, the same holds true for the stump grinder. Those teeth are quite expensive and we won’t cover premature wear because it was used to grind rocks and dirt. 

Pushing equipment beyond its intended use
Some folks will come into this with the mindset that cheaper is better, not considering the wear and tear that happens when you push something to hard. It doesn’t work out well if you rent a cheaper mower but have to pay for replacing a belt because you tried to mow grass that was too tall. We have mowers engineered specifically for tall grass. They cost a few more bucks but are much more robust and do a lot better job. The same applies to much of our equipment. 

The easiest thing you can do is spend a little time discussing your project with the counter person and once the best equipment has been chosen, getting to know the equipment better. 

Along that line, we’re working on adding more user manuals and video’s to our website to make that easier to do from the comfort of your own home. Again, since this is just starting up, if you know your going to be renting something soon and don’t see the video for it, shoot me an email and I’ll put it to the front of the list.


Real live phone people

Roseburg 541-492-7368

Myrtle Creek 541-863-4385

Sunday, February 11, 2018

3 ways to save $ on your next rental

Just this week I saw another example of someone spending more than they needed to, and this time quite a bit because it was a large piece of equipment, simply because of poor awareness of the rental pricing system. 

In this case, it was a large 8000# reach forklift that was returned after 2 weeks and 2 days. 

Now maybe this guy didn’t have room on the worksite for something that big to be just hanging around, there are certainly times when that or fear of loss, damage etc., might be good reasons to not take advantage of the discounts. 

#1 way to save - you should know the rate variables for the the specific item you are renting. Most equipment will have pretty steep discounts compared to hourly when held longer. Ours are typically at 1 day versus ½ day, one week versus daily, and monthly versus weekly. 

Had this guy held on to the item for 2 more days he could have gotten the equivalent of 9 free days. That’s not chump change on an item that large. 

#2 way to save - have your worksite prepped ahead of time. You’d be surprised at the number of people who will rent a paint sprayer and not have their doors, windows and trim masked off. This same thing applies to almost everything you do. 

#3 way to save - size the equipment correctly. Power washers are a great example, for around 25% more money you get double the productivity when you rent the large versus the small. Pay for and clean everything in one day with the large, or two days with the small? If the project could be done with something larger, it will almost always cost less to step up to the larger equipment than using the cheaper equipment for longer. 

I’ve mentioned that this venue will be where our leading information comes from and today will be a first for us. This has not been announced anywhere yet:

We are going to be selling our JCB 8018 mini excavator. Auction site prices for something similar have been averaging upwards of $15K. I’ll let it go to anyone in the group for $12K. 

Looking ahead, want to watch me stumble through my first live video feed? I’m going to try 10am next Tuesday. This will be on our FB page for Roseburg Rental. The following Tuesday I’ll be at The Rental Show in New Orleans and will probably be running one or more from there too.

Real live phone people

Roseburg 541-492-7368

Myrtle Creek 541-863-4385